The National Social Security Fund (NSSF) Uganda has signed a new partnership with Interswitch Group, one of Africa’s leading digital payment and e-commerce companies, to extend social security services to more Ugandans through Quickteller.

The National Social Security Fund (NSSF) Uganda is a multi-trillion Fund mandated by the government through the NSSF Act, as amended, to provide social security services to all eligible employees in Uganda and regulated by the Uganda Retirement Benefits Regulatory Authority, while the Minister of Gender, Labour & Social Development, and the Minister of Finance, Planning & Economic Development are responsible for policy oversight. 

=Speaking at the unveiling ceremony, NSSF Managing Director, Patrick Ayota, said the partnership would accelerate the Fund’s drive to expand social security coverage in both the formal and informal sectors, in line with the Fund’s expanded mandate. 

“One of the key pillars of our new 10-year strategic direction, informed by our mandate to provide social security services to all eligible Ugandans, is to increase national social security coverage to 50% of Uganda’s workforce by 2035, representing over 15 million people,” Ayota said.

He added: “We have in the past partnered with telecoms and commercial banks, which enabled us to avail all our services on USSD, mobile and online, and provided convenience for remittances of contributions. However, there remains a large number of people who prefer a human interface, yet our 21 branches might not be within their proximity. Quickteller agents are the bridge to the informal economy.”