FCCPC Seals Travel Agency Office Over Alleged Assault, Consumer Rights Violations

James Emejo in Abuja

The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Abuja office of TLS Contact, a travel agency, over persistent consumer complaints and alleged assaults on government officials and security personnel.

Speaking during the enforcement action against the company in Abuja, FCCPC Director of Surveillance and Investigations, Boladale Adeyinka, said TLS defied all efforts to resolve the issues amicably and even assaulted officers from the commission.

She said, “This is an enforcement operation against TLS Contact. As you are aware, they provide visa support services to Nigerian consumers. 

“On the 25th of March 2025, based on consumer complaint, a letter was served on them to address the complaint, as is the process of amicable resolution.”

According to her, instead of addressing the issues raised, TLS officials allegedly assaulted FCCPC officers during an earlier visit. 

Adeyinka said, “Rather than receive the consumer complaint, they proceeded to assault our officers who were conducting the lawful duty of protecting and implementing the provisions of the Federal Competition and Consumer Protection Act.”

The situation escalated when TLS staff also allegedly assaulted uniformed police officers who were providing security support. 

“Officers of TLS, again, not only assaulted our officers but also assaulted uniformed police officers,” Adeyinka added.

Following the incident, the FCCPC issued summons to the company’s senior officers, including the centre and country managers.

She said, “They are required to appear at the Commission on Friday, 20th June 2025, on or before 2p.m., to explain why they wilfully obstructed the investigation process.”

Citing Section 33 of the FCCPA, Adeyinka warned that any person who fails to comply with the summons “commits an offence and is liable on conviction to imprisonment for a term not exceeding three years or a fine not exceeding N20 million, or both.”

According to her, “A person who wilfully obstructs or interrupts the proceedings of the Commission, commits an offence,” referencing TLS’s conduct.

The Executive Vice Chairman of the commission, Mr. Tunji Bello, had directed that the TLS premises be sealed in line with Section 18(1)(f) of the Act, noting that their continued operations pose a risk to consumer welfare, THISDAY further gathered.

Adeyinka said, “The property and the premises have been considered inimical to consumer interest, and their operations are suspended by the sealing of the offices.”

She stressed that complaints are still pouring in from consumers, noting that “While we are still here, the commission has received fresh complaints regarding the services being rendered by TLS.”

That, she said, underscored the reason the agency must “appear before the commission and explain their operations in Nigeria”.

However, TLS is yet to respond publicly to the allegations as of the time of filing this report.

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    Bishop Okonkwo a National Treasure – Gov Abiodun 

    Bishop Okonkwo a National Treasure – Gov Abiodun 

    The founder and presiding bishop of The Redeemed Evangelical Mission (TREM), Dr. Mike Okonkwo, has been described as a national treasure worthy of celebration because his life has been a blessing far beyond the pulpit.

    Governor Dapo Abiodun made this known at the thanksgiving service for the 80th birthday celebration of Bishop Okonkwo, held at the TREM national headquarters in Gbagada, Lagos.

    Governor Abiodun, represented by the Head of Service, Mr. Kehinde Onasanya, noted that the celebration of this unique milestone in the life of the man of God is a demonstration of the respect that is not only accorded to spiritual fathers in the state but also to an elder statesman who embodies outstanding personality, courage, and impeccable character.

    He added that the celebrant is an icon, a father in faith, a bridge builder, and a true servant of God, with proof of a life lived purposefully, faithfully, and impactfully.

    “Today, we celebrate his age and the remarkable legacy he has built. Bishop Okonkwo’s contributions to faith and community development echo across generations. Through The Redeemed Evangelical Mission, he has built more than churches; he has built people, raised leaders, and fostered hope across generations. His voice has consistently championed integrity, unity, and righteousness in a nation in need of such a moral compass,” Gov. Abiodun said.

    Prince Abiodun reiterated that the programs under the leadership of Bishop Okonkwo have uplifted the underserved, offered hope to the hopeless, and provided opportunities for countless individuals to realize their potential. He added that his commitment to the spiritual and physical well-being of the communities is a testament to his character and love for humanity.

    He therefore promised continuous support, recognition, and identification with notable philanthropists for their invaluable contributions to the continued growth and development of humanity and the successful implementation of the “Building Our Future Together” agenda of his administration.

    Governor Abiodun enjoined Nigerians to learn to appreciate those who have genuinely contributed to the growth and development of society while they are still alive.

    In his sermon, the General Overseer of the Redeemed Christian Church of God (RCCG), Pastor Enoch Adeboye, urged the congregation to emulate Bishop Okonkwo in diligence in their service to God.

    He said that any diligent man will stand before kings and not mean men.

    Pastor Adeboye noted that for any man to reach the top, he must be diligent in hearing the word of God, prayer, worship, and in holiness.

    He thereafter prayed for the celebrant, his family, and the church as a whole.

    There was an outpouring of goodwill messages from notably great men of God, among whom was the President of the Pentecostal Fellowship of Nigeria, Bishop Wale Oke.

    In his response, the octogenarian celebrant, Bishop Mike Okonkwo, appreciated Prince Dapo Abiodun, the God Generals, his family, and the entire Tremites who came to celebrate him on the occasion of his 80th birthday.

    The post Bishop Okonkwo a National Treasure – Gov Abiodun  appeared first on THISDAYLIVE.

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    The founder and presiding bishop of The Redeemed Evangelical Mission (TREM), Dr. Mike Okonkwo, has been described as a national treasure worthy of celebration because his life has been a
    The post Bishop Okonkwo a National Treasure – Gov Abiodun  appeared first on THISDAYLIVE.

    Payment for Project Implementation: How FG, Contractors Reached Accord Through Kalu’s Diplomatic Efforts

    Payment for Project Implementation: How FG, Contractors Reached Accord Through Kalu’s Diplomatic Efforts

    By Johnson Eze

    A palpable sense of tension permeated the air as they trickled into the compound. Aggression stamped on their faces. Their countenances etched with the weight of prolonged pecuniary neglect. They had emerged from a street protest, looking more agitated and pugnacious for any eventuality. Months of unpaid fees for jobs done had ignited a cauldron of discontent, threatening to boil over into unbridled acrimony between them and the federal government. They looked determined, uncouth and unguided in both their utterances and action, clearly depicting the old aphorism that “a hungry man is an angry man”. In fact, showdown was the only word appropriate to define both their mood and intent. 

    Yet, through the deft facilitation of a visionary mediator, the atmospherics underwent a spontaneous profound metamorphosis.

    Those were the members of the All Indigenous Contractors Association of Nigeria (AICAN) who decried their months of upaid remuneration after project implementation. They had been invited to a meeting with the government stakeholders to find an immediate solution to the impasse. 

    Date was Thursday, September 4, 2025 and venue, Asokoro, Abuja. 

    Feelers at the meeting submitted that, at first, they had resolved to boycott any meeting that would be called, citing the failure of the previous ones to lift their confidence in the officials. 

    But on hearing that the intervention was coming at the instance of the House of Representatives with the Deputy Speaker, Rt. Hon. Benjamin Okezie Kalu, PhD, CFR presiding, the members, led by their National President, Comrade Jackson Ifeanyi Nwosu and the secretary, Babatunde Shehu who were at the time holding a peaceful protest at the main entrance of the Federal Ministry of Finance headquarters in Abuja, decided to give the meeting a shot.

    Top government officials present at the meeting included the Minister of Finance, Wale Edun and the Accountant-General of the Federation, Shamshudeen Ogunjimi, amongst others. 

    As the meeting got underway with the Deputy Speaker, Kalu giving a profound  background and amplifying its solution-driven nature, one could read the minds of the contractors. And just as expected, their National President when called upon to speak, furiously stammerred into a culdesac, insisting on their payment or nothing. 

    His insistence found favour with his members who received it with the chants of “Injury to One, Injury to All”. This got the atmosphere even more tense. 

    At that juncture, every eye guess shifted on Kalu who himself clearly understood the situation. To calm the already frayed nerves down, the Deputy Speaker adopted high-pitched native intelligence quotient, activated his legal and legislative acumen, putting empathy and diplomacy to work. In fact, tact, mien and administrative finesse were at their lavish peak. 

    Exercising astute statesmanship, Kalu, an elected representative chose the popular route, pitching his tent with the people while skilfully affording the government negotiators a dignified way forward to facilite a mutually beneficial outcome.

    His intermittent anecdotal narratives paid off as he gave more opportunities to the individual contractors outside their leadership to ventilate their feelings. Where he needed to beg and appeal, he wasted no time doing so. This, in no small measure, placated the people and the officials who commended his wisdom. 

    Perhaps, the best time during the meeting was when Kalu, working as the mediator, called on the Accountant-General to also speak to the issue of payment protocols and processes, touching on their accounting jargons amongst which was “finalization”.

    The outcome of the explanation and the confirmation that funds to offset the debts have been “uploaded” and currently available at the Central Bank of Nigeria (CBN) gladdened the heart of the contractors who later agreed with Kalu’s suggestion that a batch-by-batch formula was most suitable to clear the backlogs.

    In that poignant vignette, one could witness the transformative power of diplomacy in action. 

    By the time, Ogunjimi said that payment had been initiated at the appropriate quarters, except for the public holiday on Friday which would potentially delay it till Monday for them to start receiving bank alerts, smiles started beaming on their faces.

    Of course, the meeting, which began at about 3pm ended at about 7pm, lasting well over 4 hours. 

    But as the marathon drew to a close, it was not in doubt to everyone present that a remarkable transformation had taken place. Kalu’s diplomatic efforts had yielded a mutually beneficial accord, one that did not only address the concerns of the contractors and the government representatives but also revitalized a sense of trust and cooperation. 

    What had appeared like an irate assembly of men at the beginning later gave way to understanding and empathy in a manner that was aglow with renewed hope and optimism. The apparent indignation and frustration of the contractors suddenly disappeared. In the end, what seemed like an atmosphere of a fiery confrontation gave way to smiles and expressions of gratitude. 

    Leaving the meeting, Nwosu and the entirety of the membership of the Association of Indigenous Contractors of Nigeria expressed satisfaction with the resolutions reached, commending the Deputy Speaker for his intervention and pledging to discontinue the protest.

    In his remarks thereafter, Kalu applauded all parties, announcing the date of a follow-up meeting to evaluate disbursements and report progress.

    He said: “First of all, I want to thank the Speaker of the House of Representatives,  Rt. Hon. Tajudeen Abass, PhD, GCON, the leadership of the House for finding me worthy to be the Chairman of Budget Implementation Committee of the House. We met yesterday, cut down our holidays to be able to reconvene and look into this all important matters. 

    “We met on Wednesday with the Finance Minister, Minister of Budget and Planning as well as the Accountant-General of the Federation and we sat down for about four hours with representatives that cut across all the zonal caucuses of the House, including representatives  of the Appropriation and Finance Committees of the House. Those are the core members of this new committee whose job is to make that in the implementation of the budget, the right things are done. And one of them happens to be the issue of non payment of contractors. 

    “They explained to us yesterday and today, we saw the protest and asked them to come, lets have a conversation. I want to thank President Bola Ahmed Tinubu, GCFR for appointing these gentlemen to occupy the positions they occupy. They have shown humility in service. They have shown dedication. They have shown diligence in the way this matter has been handled and as a parliament, we are happy with they way they came yesterday and all we discussed yesterday, they started implementing from today, the ability to engage with the people. 

    “They came in their hundreds. As you noticed they are just leaving here now. Once again, we had over 4 hours engagement and they left here smiling because we got a strategy in place. We gor their concerns sorted out and the implementation timeline was drawn and all them were happy. We are going to come back on the 21st of this month to review what we’ve done so far, how we’ve ticked the boxes, what needs to be done and the way forward.

    “They are going to be focusing on the ones we have chosen now especially from February to May, 2025. Those backlogs, they are looking into uploading them and I am sure this will stipulate the economy once more and help to strengthen so many areas of our country’s economy once the contractors received their money. I want to thank the members of the association who put themselves together and were willing to communicate through dialogue and this is the Nigeria we are proud of”.

    Lending his voice also, the minister of finance, Edun commended the Deputy Speaker for his intervention, assuring that the payment will commence next week.

    “Under the leadership of the Rt. Hon. Benjamin Kalu, we did hold a marathon meeting today where all the issues were discussed and a timeline was put in place and a way forward was mapped out and all parties at the end of it left knowing that contractors would be paid for jobs done and we have an orderly and systematic way of dealing with the backlogs which had approved overtime. 

    “Once again, we commend the leadership of the House of Representatives and the contractors for their willingness to sit down and dialogue. The Accountant-General of the Federation made some commitments which helped us to chart the way forward. 

    “We had a peaceful solution. A timeline was put in place and everyone accepted that there are steps that need to be taken, approvals, finalization and orderly procedure for payments. After Friday’s holiday, the Central Bank will open again on Monday and payments will commence immediately”, he said. 

    The Accountant-General of the Federation, Ogunjimi corroborated the position of the minister of finance. 

    “This process is ongoing. We’ve been paying contractors and we will continue to pay. From Monday, payments will start dropping”, he said.

    Kalu’s timely and cautious intervention ultimately showcased the transformative power of adept diplomacy and the boundless potential for resolution that lies within the realm of constructive dialogue. It lends credence to the fact that all the challenges of governance in the country can honestly be addressed with the right tone and strategy to deepen democracy and foster more economic development. Indeed, it is better to “jaw, jaw” than to “war war”.

    *Eze, a public affairs analyst who observed the proceedings of the meeting wrote in this piece from Abuja.

    The post Payment for Project Implementation: How FG, Contractors Reached Accord Through Kalu’s Diplomatic Efforts appeared first on THISDAYLIVE.

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    By Johnson Eze A palpable sense of tension permeated the air as they trickled into the compound. Aggression stamped on their faces. Their countenances etched with the weight of prolonged
    The post Payment for Project Implementation: How FG, Contractors Reached Accord Through Kalu’s Diplomatic Efforts appeared first on THISDAYLIVE.

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