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The management of Ibadan Electricity Distribution Company (IBEDC) Plc has appealed to customers to refrain from engaging in energy theft as it contradicts Sallah’s spirit of honesty and sacrifice.
It also extended warm greetings to all Muslims and Nigerians during Eid-El-Kabir.
In a statement, the Acting Managing Director, Francis Agoha, emphasised the importance of selflessness, brotherly love, and sacrifice as some of the key values extolled during this season.
Agoha restated IBEDC’s dedication to providing quality service, within the remit of its control, even during holidays.
He assured customers that technical teams are committed to promptly resolving faults that may occur during the period.
The managing director said energy theft is a criminal offence that undermines the quality of service for all customers.
He urged customers to report any issues or complaints to IBEDC offices or call the customer care line, instead of resorting to illegal activities.
Agoha also warned against tampering with electrical installations, highlighting the dangers of such actions, which could lead to severe electrical accidents.
He advised customers to ensure proper earthing of their premises as part of safety measures.
Furthermore, he encouraged customers to utilise IBEDC’s hassle-free payment channels for bill settlements and vending to avoid disconnection.
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