Hot SourceMultiChoice Ghana has clarified its new DStv value offering, which officially took effect today, 1 October 2025.
The pay-TV provider explained that some Frequently Asked Questions (FAQs) published on its website had created the wrong impression about the new package.
This follows a joint press conference involving the Ministry of Communication, Digital Technology and Innovations, the National Communications Authority, MultiChoice Africa and MultiChoice Ghana.
The press briefing outlined new measures aimed at improving value for customers and ensuring alignment with government policy.
In its statement, MultiChoice Ghana confirmed its full support for the announcement made by the Minister of Communication, Digital Technology and Innovations, Samuel Nartey George. The company added that the implementation of the new value offering had already begun.
It further explained that a committee will meet again in three months to review the impact of the initiative. According to the company, this will not be a one-off event but a periodic assessment to ensure the service continues to deliver value to subscribers.
Addressing customer concerns, MultiChoice Ghana stressed that there is no restriction on the choice of bouquet under the new offer. It emphasised that the service is open to existing, returning and new customers without limitation.
The statement ended with an apology for any inconvenience caused by the earlier FAQs. MultiChoice Ghana assured subscribers of its commitment to providing quality entertainment and to honouring the agreement it reached with the government.
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